Privacy policy
What Lazar Motors does with your personal information, and the choices you have.
Last updated: 10 November 2026
Who we are
This website is run by Dan Lazar, trading as Lazar Motors (“we”, “us”). We are the controller of the personal information described on this page, which means we decide how and why it is used.
You can contact us about anything on this page by email at lazardan79@yahoo.com, by phone on 07450 962231, or by post at Lazar Motors, Cumberland Rd, Loughborough LE11 5DF.
What we collect and why
We only collect what we need to book your car in, do the work and reply to you. We don’t use your details for marketing, and we don’t sell them or pass them on for advertising.
When you book an appointment
We collect your name, phone number, email address, vehicle registration, make and model, the service, date and time you choose, and any notes you add. We use these to arrange and carry out the work and to contact you about it.
Our lawful basis is that this is necessary to take steps at your request before entering into a contract with you, and then to carry out that contract.
When you send a message, email or call
We collect your name, your email address, your phone number if you give it, and whatever you tell us. We use these to reply to you.
Our lawful basis is our legitimate interest in answering enquiries about the garage, or, where your message is about a booking, the contract basis described above.
To keep the forms free of spam
When you submit a form we store a scrambled version of your IP address for about a day, so we can limit repeated submissions. It cannot be turned back into your IP address. Our lawful basis is our legitimate interest in keeping the website working and free of abuse.
When you visit the website
The company that hosts this website keeps technical logs for a short time, such as IP address, browser type and the pages requested, to keep the site secure and running. Our lawful basis is our legitimate interest in running a secure website. We don’t use analytics or advertising trackers. See the cookie notice for more.
Records we must keep
If we do work for you, we keep the business records the law requires, such as invoices. Our lawful basis is that this is necessary to comply with a legal obligation.
Who we share it with
We use a small number of companies to run the website and our email. They hold your information on our behalf and may only use it to provide their service to us:
- Website hosting: Vercel
- Database: Neon
- Email: Yahoo Mail
We also share information in these situations:
- With the MOT test station we take your car to, when an MOT is part of the job. They receive the vehicle’s details.
- With Google, but only if you choose to load a map on this website. See the cookie notice.
- With authorities or professional advisers, where the law requires it or we need advice.
Where your information is kept
Some of the companies above store information outside the UK. When that happens, your information is protected by safeguards that UK data protection law recognises, such as UK adequacy regulations or approved contract terms for international transfers. Contact us if you would like more detail.
How long we keep it
| Information | How long |
|---|---|
| Booking details | 2 years after the appointment date, then deleted automatically |
| Messages sent through the contact form | 1 year, then deleted automatically |
| Emails you send us | For as long as we need them to deal with your enquiry or booking |
| Spam-prevention records | About a day |
| Invoices and other records the law requires | For as long as the law requires |
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that is wrong or incomplete
- ask us to delete your information
- ask us to limit how we use it
- object to us using it, where we rely on our legitimate interests
- ask for the information you gave us in a format you can take to another business
To use any of these rights, contact us using the details at the top of this page. It’s free, and we will reply within one month. Some rights only apply in certain situations, and we will explain if we can’t do what you ask.
Do you have to give us your information?
No, but we can’t book your car in without a way to contact you and the details of the vehicle.
Automated decisions
We don’t make decisions about you by automated means, and we don’t build profiles of our customers.
If you have a complaint
If you are unhappy with how we have used your personal information, please tell us first so we can put it right. You can complain by email, phone or post using the details above, or through the contact form. We will acknowledge your complaint within 30 days and tell you the outcome without undue delay.
You also have the right to complain to the Information Commission’s Office (ICO), the UK’s data protection regulator. You can find out how at ico.org.uk.
Changes to this policy
If we change how we use personal information we will update this page and the date at the top.